Job Titles

The title "Service Designer" is just one of many hats worn by professionals in our field. From "UX Architects" to "Innovation Leads" and "CX Strategists," the roles are as diverse as the challenges we tackle. This variety raises a key question: Does having the specific title of "Service Designer" make a difference in compensation and career satisfaction? This chapter delves into that question, comparing those with "Service Designer" in their title to everyone else.

The Question & Our Analytical Approach

Since the beginning of this survey, we've asked the open-ended question:

Which of the following best reflects your job title?

Respondents could choose from predefined options including: Service designer, UX designer, Customer experience designer, Design lead, Head of design, Design strategist, Product designer, Business designer, Design researcher, Organizational designer, and Other.

While the responses showcase a rich tapestry of job titles, for this year's analysis, we've simplified the data into two primary groups: "Service designer" and "Other job title." This binary approach allows us to draw a clear and direct comparison, helping to isolate the impact of the "Service Designer" title on key metrics like salary and job satisfaction.

For a detailed breakdown and searchable list of all unique job titles reported by our community, see the Job Titles page in the Community Profile section.

Filter the Data

Median Salary

This chart compares the median salary of respondents who have "Service Design" in their official job title versus those who do not.

Note: We only show the median salary based on the data from people at agencies and in-house (excluding freelance).

Satisfaction Score

This chart visualizes the average compensation satisfaction score for those with and without "Service Design" in their job title.

Respondents Breakdown

This chart shows the proportion of survey respondents who have "Service Design" in their official job title versus those who do not.