2024 Survey Questions
Main Changes
For the 2024 edition, we introduced critical questions about workplace culture and equity. This included explicit questions about minority identification to better understand the challenges faced by different groups. We also refined the organizational context by asking about reporting lines (which department you report to) and design maturity, acknowledging that where service design "sits" impacts its influence and compensation. Additionally, we improved the data collection for global participants by allowing them to select their local currency for salary input.
Demographics & Identity
- Check one or more options that reflect your gender.
- Do you identify as a member of a minority group? (New)
- If you identify with a minority group and feel comfortable sharing, please specify which group or groups below. (New)
- Which country / region are you currently located in?
- Which city are you located in?
- What is your age?
- Do you have a formal / accredited service design degree?
Professional Experience
- How many years of service design related work experience do you have?
- How many years of professional work experience do you have overall?
- Which of the following best describes your role before getting into service design?
- Please specify your previous role.
Organizational Context
- Which industry do you currently work in?
- Which of the following best describes your current position?
- Which of the following best describes your current level?
- Which of the following best reflects your job title?
- How many employees does your company have?
- Which department do you primarily report to within the organization? (New)
- How would you rate the overall design maturity of your organisation? (New)
- How many hours do you work per week?
- Which percentage of your work is currently done remotely?
Compensation & Benefits
- In which currency will you be providing values for the upcoming questions? (New)
- What is your annual salary in your local currency based on full time employment?
- What is your typical daily rate in your local currency? (For freelancers)
- What type of additional benefits do you have?
- What is the estimated value of your additional benefits in your local currency (per year)?
- How many paid vacation days do you get per year?
- Did you negotiate your salary?
- How satisfied are you with your total compensation?
- What made you give this specific rating?
Closing Thoughts
- Which question(s) do you hope this report will answer?
- Where did you learn about this survey?
- Is there anything else you would like to share regarding compensation, or feedback on the survey?